Contact Form 7

If you’re using Wordpress, you probably know there’s a plethora of ways you can make it easy for your visitors to contact you.

One of the most common is via the plugin Contact Form 7. You’ve probably heard of it, if not, it’s one of the easiest and fastest ways to set up a contact form.

Contact Form 7 works great with any theme, but if you have more than one form it can be hard to keep track on which form your visitors use.

There’s a few contact plugins that have built-in analytics, but they’re usually pretty lightweight and doesn't offer quite as much as advertised.

If you’re using Triggerbee on the other hand, you can set up some really cool automations or assign tasks to your sales team. You can even connect your form with your other marketing and sales applications, like Mailchimp and Pipedrive.

You can also track events (i.e. form submissions) with a short javascript snippet.

Why use Contact Form 7 with Triggerbee?

As a website owner you probably already have plenty of things to do.

Contact form are also a great source for new leads - I mean, a person who contacts you just filled in 3 - 5 fields of personal information and reached out to you with some kind of request.

You know what to do with great leads right?

Great leads need to be categorized, tagged and imported to your CRM, Email marketing service, and forwarded to the right people so someone can take care of the request..

If you’ve ever done this manually, you know it’s a real time killer.

Here’s an illustration of how the “old” process usually looks:

tracking-without-triggerbee

 

 

Even if you get an email that tells you who contacted you, you still need to manually import and forward the information to all your systems and services.

Also, more email is hardly the answer to anyone's problem.

Here’s how Triggerbee can solve that for you:

tracking-with-triggerbee

 

Triggerbee can identify visitors who contact you and then send that information to where it needs to be, fully automated. Send the lead to your email marketing service, create a new deal in your CRM and notify sales that there’s a new lead in the funnel.

That’s why we put together a guide that shows you how you can start identifying your visitors with Contact Form 7.

First, you need to activate “Listen to forms on your website” inside Triggerbee. This feature will identify fields for email adress, name and telephone and automatically attach those values to the visitor session in Triggerbee.

NOTE: This feature is not failsafe but provides a easy way to connect form values to Triggerbee. The best, most reliable way is to script filled out form values to Triggerbee manually using javascript.

Step 1:

Log in to Triggerbee and click the cogwheel up in the right corner.

click-cogwheel-triggerbee

 

Step 2:

Navigate to “Tracking code”.

triggerbee-listen-to-forms

 

Step 3:

Activate “Listen to the forms on your website”.

triggerbee-listen-to-forms

triggerbee-tracking-forms

Step 4:

Save.

Triggerbee-listen-to-forms

Alright, now you’re all set. Now, log in to your Wordpress dashboard.

 

Step 1:

Go to your Admin panel and click on “Contact” in the sidebar. Choose “Contact Forms”. This will take you to the form editor.

triggerbee-contact-form-7

Step 2:

Edit the form you want to track.

triggerbee-contact-form-7

 

 

Step 3:

Click on “Additional Settings”. It’s the tab to the far right.

triggerbee-contact-form-7

 

Step 4:

If you want, you can click on the blue link that says “Additional settings” (the link just above the text field), that will take you to the CF7 documentation where you can read more about what you can track with javascript.

But, to add a goal in Triggerbee that shows you if any visitor tried to contact you via your form, all you need to do is copy and paste this snippet:

on_sent_ok: "mtr.goal('Contact Form');"

The word “Contact Form” (or ‘My Goal Here’ in the picture below) is what your goal will be named.

Just rename it to something related to the contact form.

For example, if your form is for a webinar signup, or a regular contact form, swap out “Contact Form” to something like: ‘Webinar Signup’ or ‘Contact Form X’.

triggerbee-contact-form-7

 

Step 5:

Save.

triggerbee-contact-form-7