About us
Since 2015, Triggerbee has helped customer-centric brands in retail, e-commerce, media, and B2B turn anonymous visitors into people they can talk to, and sell to again.
Our mission is to help marketers turn customer signals into revenue
The Triggerbee Growth Model
We believe world class customer experience isn’t one tactic. It’s a system with six connected stages, and we built our platform around it.
- Grow & Recruit: Grow your audience and identify high-intent visitors.
- Understand: Build rich customer profiles with intent & preferences.
- Activate: Drive logins, engagement, and repeat visits.
- Convert & Sell: Influence the purchase decisions happening right now.
- Retain: Catch churn before it happens, win customers back after.
- Listen: Get direct customer feedback and act on it.
Triggerbee's Customer Engagement Platform
We started in 2015 by helping brands turn anonymous visitors into known CRM contacts. Since then we’ve expanded to cover the full loop, from first visit to repeat customer. We build across five capability areas:
- Data & Identity. Turn anonymous visitors into known, unified customer profiles. Fully GDPR compliant.
- Personalization & Segmentation. Real-time CRM segments, weather and geo-targeting, RFM scoring, and behavioral profiling.
- Experience & Channels. An intuitive experience editor for forms, quizzes, gamification, and offers, deployed across your website and app.
- Decision & Experimentation. A/B testing, holdout groups, and incremental lift measurement, so you know what’s actually driving results.
- Automations & Integrations. Native connectors, webhooks, Zapier, and a public API to plug straight into the stack you already run.
Our community
Triggerbee is built with the people who use it every day.
We host Pindex CX Summit, the Nordics’ largest event on personalization and customer experience, bringing together marketers, CX leaders, and retailers to share what’s actually working.
We also publish Pindex, the Personalization Index, the industry’s biggest yearly report on personalization and customer experience benchmarks. It’s become the reference point marketers use to see where they stand against the market.
Both come from the same belief: the best product decisions come from staying close to the people who use it..
