KICKS Loyalty Points Reminder

480%
Higher than average click-through rate

⚡ Key results

Challenge
KICKS sends out membership discounts based on your membership status and many people forget to redeem their bonus checks and reward points.

How they did it
To activate their club members and improve their engagement rate, they used Triggerbee to create and target campaigns to members with unused points and bonuses. The message in every campaign is adjusted based on the membership level.

Felix Langlet
Felix Langlet

Felix is a self-taught marketer and the head of marketing at Triggerbee. He is specialized in SEO, content marketing, and copywriting. Outside of work, you can find him spending time with his family, listening to podcasts, or watching documentaries.

⚙️ Main Features Used

  • Popup template

🎯 Targeting

  • CRM Segment targeting
  • Trigger: Scroll-depth
  • Rolling schedule
KICKS’ personalized loyalty points reminder, powered by Triggerbee’s e-commerce gamification tools. The campaign dynamically notifies members about their available points, upcoming bonus checks, and personalized offers based on their membership tier. This strategy increases reward redemption, boosts conversions, and strengthens customer loyalty by making rewards feel exclusive and time-sensitive.

KICKS Loyalty Points Reminder

KICKS’ loyalty points reminder using e-commerce gamification to re-engage customers. The campaign notifies members about unused points and upcoming bonus checks, encouraging them to redeem rewards before expiration.
Swedish beauty retailer KICKS uses discount reminders
"With Triggerbee and Voyado, we can target the right customers by creating segments in our CRM, allowing us to remind them about personal offers and unused bonus points when they visit our website."
KICKS Marketing Team

KICKS

Beauty

Domains

3

CRM

Voyado

CMS

Optimizely

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