As a response to meet the growing demand for personalization within the eCommerce industry, Triggerbee and Avensia has entered into a strategic partnership to deliver superior personalized shopping experiences to Nordic retailers and E-commerce brands. This partnership is an important milestone for the growth strategy of both companies. Triggerbee’s latest Personalization Index report shows that over 88% of e-commerce brands in Sweden use personalization, but few meet consumers’ expectations. This means that there is still a lot to do within the area to increase customer satisfaction.
“The partnership with Triggerbee is important for Avensia because it gives us the ability to improve our offering within Modern Commerce where personalization is an integral part. Most consumers expect personalized experiences. They want to be remembered and recognized when they interact with a brand. But the real problem is that only 20% of those same consumers feel noticed by the brands they are most loyal to.
We are going to change that.” – Jens Axelsson
Triggerbee is a next-generation onsite personalization platform allowing retailers and e-commerce brands to create unique, relevant, and personalized online experiences. The solution further expands Avensia’s unique offering, combining deep technical digital expertise with strategic commerce advisory.
“As a software company, you need to work with world-class agencies that have both strategic and operational know-how. Our partnership with Avensia and their 20+ years of e-commerce experience will help many retailers and e-commerce brands to become more competitive through personalized customer experiences.” – Jacob Sjönander
Triggerbee builds innovative software for e-commerce brands, news media, and membership organizations. Our software enables digital-first companies to connect with their customers by personalizing their customer journeys, increasing their conversion rates, increasing customer loyalty, generating leads, and increasing the profitability in their communication.
At Avensia, we are experts in modern commerce. We offer solutions for e-commerce, information management, omnichannel and customer experience, as well as retail trends and digital strategy services. By combining technical and strategical expertise we help B2C and B2B customers to accelerate growth and become even more successful in their day-to-day business. Avensia has 300 employees spread across offices in Sweden (HQ), United Kingdom, United States, Philippines, and Norway. Learn more at www.avensia.com.