Felix Langlet

Felix is a self-taught marketer and the head of marketing at Triggerbee. He is specialized in SEO, content marketing, and copywriting. Outside of work, you can find him spending time with his family, listening to podcasts, or watching documentaries.

Cervera's CSAT survey

Cerveras Post-Purchase CSAT survey

Challenge Cervera wanted to better understand their customers sentiment after going through the customer journey on their website. Customer satisfaction is a critical metric for Cervera as it directly impacts customer loyalty, repeat sales, and overall brand reputation. How they did it Cervera built and published a CSAT survey using Triggerbee’s survey functionality. They used […]

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How to write survey questions

How to write survey questions

Surveys one of the most important parts of your customer experience strategy. But the hardest part of running surveys is arguably writing survey questions that customers want to answer, and that results in a good dataset that you can actually get insights from. Everyone thinks they are good at writing survey questions. But the truth

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Extend Marketing

Extend Marketing

We are a digital marketing agency that specializes in e-commerce. Our focus is to combine marketing channels such as Google Ads, Meta Ads, email marketing, and marketing automation to create a personalized marketing strategy from start to finish. We aim to tailor the marketing to each customer’s unique needs and preferences.

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Mios missing member information popup "Missa inte alla härligheter! Visst vill du ta del av våra kampanjer och massor med inspiration? Uppdatera ditt medlemskap med en e-postadress så får du våra nyhetsbrev med smarta tips, trendspaningar och mycket mer"

Mio’s Missing Member Info Popup

Challenge Mio had some email addresses in their CRM without email marketing consent. They wanted to collect marketing consent from these subscribers when they visited the website. How they did it They started by creating an audience segment in Voyado containing contacts without email marketing consent. They then synced this audience to Triggerbee, and created

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Proteinbolaget birthday greeting

Proteinbolaget’s Birthday Greeting Popup

Challenge Proteinbolaget wanted to enhance customer engagement on their website and decided to do so by celebrating customers with birthdays using a targeted popup campaign. How they did it Proteinbolaget started by using Voyado to create audience segments. Once these segments were defined, they synchronized them to Triggerbee where they built and launched a website

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Kicks personalized Loyalty Reminder

KICKS Loyalty Points Reminder

Challenge KICKS sends out membership discounts based on your membership status and many people forget to redeem their bonus checks and reward points. How they did it To activate their club members and improve their engagement rate, they used Triggerbee to create and target campaigns to members with unused points and bonuses. The message in

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