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A good customer experience strategy can help you: improve customer satisfaction by 10-20% boost sales conversions by 10-15% make you less dependent on ads and let you take full control of your growth. More satisfied customers = more sales. And in this article you’re going to learn what it takes to create a good customer […]
How to Create a Customer Experience Strategy in 2024 [+ Free Template] Read More »
From today (Feb 1, 2024) and onward, Google’s new email guidelines requires senders of over 5,000 emails per day to Gmail inboxes to follow these practices: Senders are required to use SPF, DKIM and DMARC for authentication and verification Promotional emails are required to have a clearly visible one-click unsubscribe link Senders are recommended to
Google’s New Email Rules in 2024 and How to Deal With Them Read More »
Challenge Cervera wanted to promote membership offers, for both guest visitors and logged-in members, on their product pages. By doing this, guests would feel more inclined to either become a member or make sure they log in, and members would be more likely to use an offer and complete a purchase. How they did it
Cervera Product Page Membership Promotion Read More »
Challenge Beardshop wanted to garner attention to their current winter sale. How they did it They created a winter-themed Triggerbee popup with a clickable surface. The campaign loads at first visit and by clicking, visitors were taken to a landing page with all their discounted items.
Beardshop’s Winter Sale Popup Read More »
Challenge Nudge customers to view the full active campaign from the product page How they did it By using the Triggerbee embedded layout, along with the ability to use custom javascript, Bubbleroom managed to insert an embedded campaign on product pages that were part of a specific sale. This is another way to continuously highlight
Bubbleroom’s Embedded Campaign Nudge Read More »
Marketers and businesses collect first-party data to gain more insights into their target audience. It is one of the most valuable sources of data, and as you will soon discover, it is also the key to both higher conversion rates and customer loyalty. Moreover, first-party data is fundamental to creating personalized experiences. Data is a
First-party data: what it is, how it is collected, and used Read More »
Challenge CLN wanted to promote the Father’s Day “Buy 2 Get 3” sale on their site. How they did it Using the Triggerbee panel layout, they placed a Father’s Day-themed campaign on the bottom of the page with a link to the active sale. This informed the visitors of the sale in a noticeable but
CLN Athletics Father’s Day Callout Read More »
Challenge Cervera wanted to better understand their customers sentiment after going through the customer journey on their website. Customer satisfaction is a critical metric for Cervera as it directly impacts customer loyalty, repeat sales, and overall brand reputation. How they did it Cervera built and published a CSAT survey using Triggerbee’s survey functionality. They used
Cerveras Post-Purchase CSAT survey Read More »
Surveys one of the most important parts of your customer experience strategy. But the hardest part of running surveys is arguably writing survey questions that customers want to answer, and that results in a good dataset that you can actually get insights from. Everyone thinks they are good at writing survey questions. But the truth
How to write survey questions Read More »
2023 will be remembered as the year when Artificial Intelligence (AI) moved from being a science fiction phenomenon to a tool that anyone can use. E-commerce is no exception in this context. Today’s AI tools offer multiple ways to improve and simplify Google optimization for your e-commerce business. In this article, we show how to
How to Improve E-commerce SEO with ChatGPT Read More »