We are here to help

Reach your goals faster with the help of our customer success team. We can help you create custom campaigns, train your team on how to use Triggerbee, help you optimize your performance and much more.

Available services

Support Always included ✅

Email and chat support regarding Triggerbee’s functionality between 09-17 CET.
Access to video library with training and tutorial videos.
Documentation

Starter Package€1200 + €200 / domain

We will set up your account & train your team how to use Triggerbee.
We will create and prepare 3-4 templates with a design of your choice
Other basic settings in the account (audiences, event tracking, consent settings, colors, fonts)
Assist in connecting your email system/CRM (from the ones we support)
Follow-up meeting

PRICE for the entire package: €1200 + €200 for each additional domain / brand in your license.

Subscription "Success" *From €280 / mo

If you have the subscription “SUCCESS”, this is included:

Support (see above)
Dedicated Success Manager (see below)
Training of new staff: included once per year (see below)
Campaign Creation Standard: included twice per year (see below)

Dedicated success manager benefits

Your Success Manager guides you to success through strategies, suggestions and in-depth knowledge of our product.
Possibility to book meetings (about once a quarter) for checkups, ideas, campaign drafts, review of product news.
In-depth support: ask your Success Manager to go into your account and review.
Knowledge and advice on setting up integrations with your other systems
Training for new staff: included once per year (see below)
Standard Campaign Production: included twice per year (see below)

Training new staff €200

Training of new staff is included 1 time per year for everyone on the SUCCESS plan. If you’re on the ESSENTIAL or PRO plan, the cost is €200 per training opportunity.
Training will be held in an online meeting. On-site visits can be quoted.

PRICE: €200

Campaign Creation: Standard €250

Design and targeting of a template/campaign of normal complexity, such as a signup campaign, referral campaign, or micro-poll.
Two rounds of feedback from the customer.
Publication and follow-up after one month.

PRICE: €250

Campaign Creation: Custom Quote

Design, targeting, and customized help of a template/campaign with a high degree of complexity.
e.g., Quiz, Christmas Calendars, longer surveys, buying intent, Abandoned carts, and other creative campaigns.
Publication and follow-up after one month.

PRICE: Quoted